"Not just a voice guide" AI voice "dialogue" Call Point
Reduce the stress of handling phone calls. With interactive AI and automatic location identification, we minimize the tasks of listening and confirming.
This is an AI voice dialogue system that acts as a primary reception, conversing like a human, rather than relying on traditional one-sided voice guidance (IVR). It minimizes the labor involved in hearing and reduces the burden of phone handling on-site. **Three specific functions to alleviate the burden of primary reception:** - **Hearing assistance (automatic hearing):** The AI identifies requirements such as "the gate won't open" and progresses the reception through dialogue. This minimizes wait times for users and standardizes the quality of responses. - **Automatic location identification (no hearing required):** By linking with QR codes or dedicated terminals, it automatically determines "which location/which machine" during incoming calls. This prevents the need for location confirmation and avoids mistakes due to mishearing. - **Automatic SMS sending:** After a call, it automatically sends a message confirming reception or providing a URL for further action. This reduces repeat calls and minimizes the need for repeated explanations.
- Company：ケイマックス
- Price：Less than 10,000 yen
